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Incident Report for Qwilr

Resolved

This incident has been resolved.
Posted Jun 04, 2018 - 21:44 AEST

Monitoring

Service has been restored and we're monitoring the database to make sure everything is stable.
Posted Jun 04, 2018 - 20:53 AEST

Identified

Update: We have identified the issue and it is being caused by a third party service we rely on. We are working with their team to fix the issue.
Posted Jun 04, 2018 - 20:11 AEST

Update

Some customers are unable to access their account. We’re aware of the issue and are working on it urgently.

We’re really sorry to be holding you up today! Please know our engineering team is working hard to get everything up and running and we will update you ASAP with the latest information.
Posted Jun 04, 2018 - 19:30 AEST

Investigating

Some customers are unable to access their account. We’re aware of the issue and are working on it urgently.

We’re really sorry to be holding you up today! Please know our engineering team is working hard to get everything up and running and we will update you ASAP with the latest information.
Posted Jun 04, 2018 - 19:30 AEST
This incident affected: Qwilr App and Blueprint API.