Troubles loading Qwilr

Incident Report for Qwilr

Resolved

Everything is stable and working well now. Please get in touch at help@qwilr.com if you're still experiencing any problems.
Posted Apr 21, 2018 - 09:12 AEST

Monitoring

Service has been restored and we're monitoring the database to make sure everything is stable.
Posted Apr 21, 2018 - 08:20 AEST

Identified

We've identified the cause and we're working with the database provider to restore service to that database. We don't have an ETA yet, but we're getting closer.
Posted Apr 21, 2018 - 07:54 AEST

Update

We've identified some database issues, but we don't yet have an ETA for a fix. We're still working to identify the right course of action.
Posted Apr 21, 2018 - 07:29 AEST

Update

We're still investigating and don't have an ETA at this time.
Posted Apr 21, 2018 - 07:16 AEST

Investigating

Some customers are seeing an error loading a qwilr or while logging in. We're investigating the cause.
Posted Apr 21, 2018 - 06:23 AEST