Intermittent errors in the Qwilr app

Incident Report for Qwilr

Resolved

Everything is looking good now. Reach out to our team at help@qwilr.com if you're continuing to see any issues.
Posted May 08, 2019 - 15:26 AEST

Update

Everything is still looking good, but we're continuing to monitor to ensure it stays that way.
Posted May 08, 2019 - 14:22 AEST

Monitoring

We've made some updates and everything should be loading fine now. We're continuing to monitor the situation.
Posted May 08, 2019 - 13:47 AEST

Identified

We've tracked down the cause and are making some changes to improve performance.
Posted May 08, 2019 - 13:29 AEST

Update

We're still investigating the cause of the errors. They're intermittent so Qwilr should still be working, but if you're seeing them try refreshing the screen.
Posted May 08, 2019 - 13:07 AEST

Investigating

We're currently seeing intermittent loading or "something went wrong" errors in the app. Our team is investigating the cause.
Posted May 08, 2019 - 12:46 AEST
This incident affected: Qwilr App.