Very slow app response times

Incident Report for Qwilr

Resolved

This incident has been resolved.
Posted Jun 07, 2019 - 09:06 AEST

Monitoring

The problematic cloud servers have been removed, and app response times have stabilised. We will continue to monitor performance and add more cloud resources as necessary
Posted Jun 06, 2019 - 15:19 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 06, 2019 - 14:48 AEST

Identified

We have identified the issue with the cloud servers and are implementing a fix
Posted Jun 06, 2019 - 14:48 AEST

Investigating

We are currently investigating an issue with our cloud provider. Load times in the app will be quite slow until this is resolved
Posted Jun 06, 2019 - 14:03 AEST
This incident affected: Published Qwilr Pages, Qwilr App, Blueprint API, and Qwilr Website.